Postage and Packaging
Items to the UK will be sent 'signed for' - either 1st or 2nd class. This is because my items take many hours to complete and it is preferable to be able to track they have been received and are adequately compensated.
Larger items such as cushions with pads will be sent Parcelforce 48 hour to the UK only due to the weight.
My items can be sent internationally via Tracked. I have tried to add every country but if you are having issues placing an order please do get in contact with me.
Refunds and Returns
I want you to be completely satisifed with your purchase. I take the utmost care with making and packaging my items. If you have any queries at all then please don't hesitate to contact me and we can resolve the issue.
I have been an on-line seller for many years and take pride in good customer care. Please note this is a brand new website so it is not yet showing reviews.
I am aiming to be as environmentally friendly as possible. Items will be sent in a cardboard box/envelope wherever possible.
Cushions with pads will be sent in large postage bags. I am currently trying to source an alternative.
If your item is a gift then drop me a note with the order and I can add a handwritten message to the recipient.